Privacy Policy

Last updated: September 29, 2026 · Premium Cleaning Service LLC, Waldorf, Maryland

Premium Cleaning Service LLC (“Premium Cleaning Services”, “we”, “us”) provides residential and commercial cleaning services in Maryland, Delaware, Pennsylvania, New Jersey, Virginia and New York. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

Contact details you give us — name, phone number, email and service address — when you request a quote, book a service, call us, or fill in a form on this website.
Service details — the type of cleaning you need, property size, scheduling preferences and notes about the job.
Call records — when you call our published business line we record the date, time, duration and caller ID. If you choose to speak with our automated assistant, we also keep a written transcript of that conversation. You are told before the conversation begins and we do not record audio.
Website usage — basic technical data such as pages visited, needed to keep the site working.

How we use it

To quote, schedule and perform the cleaning services you ask for.
To contact you about your request, your appointment or your invoice.
To keep records required for running our business, including tax and insurance records.

SMS text messaging

What we send

If you give us your mobile number we may text you about your own service: confirming an appointment, telling you the crew is on the way, following up on a call or a quote request, and sending you a link to finish booking. These are customer service and transactional messages about a request you made.

How you opt in

You opt in by giving us your mobile number when you request a quote, book a service on this website, or call our business line and ask us to text you. Consent to receive text messages is not a condition of purchase of any service.

Message frequency and cost

Message frequency varies and depends on your activity with us — typically a handful of messages per request. Message and data rates may apply.

How you stop them

Reply STOP to any message to opt out at any time; you will get one confirmation and no further texts. Reply HELP for help, or contact us at anthony@premiumcls.com or (240) 754-4129.

We do not sell or share your information. Mobile phone numbers and SMS consent obtained through this website or by phone are never sold, rented or shared with third parties or affiliates for their own marketing or promotional purposes. No mobile information is shared with third parties for marketing.

Who we share information with

We share information only with the service providers that make our business run — for example our telephone and messaging provider, our booking and scheduling software, and our payment processor — and only so they can perform that work for us. They may not use your information for their own purposes. We may also disclose information where the law requires it.

How long we keep it

We keep customer and job records for as long as needed to serve you and to meet our legal and accounting obligations. Call transcripts are kept as part of the service record for that request.

Your choices

You can ask us to see, correct or delete the information we hold about you by writing to anthony@premiumcls.com. You can stop text messages at any time by replying STOP, and you can ask us not to call you.

Children

Our services are for adults. We do not knowingly collect information from anyone under 18.

Changes

If we change this policy we will post the new version on this page with a new date.

Contact us

Premium Cleaning Service LLC
Waldorf, Maryland
anthony@premiumcls.com · (240) 754-4129

Aviso de privacidad

Resumen en español. En caso de diferencia, rige la versión en inglés de arriba.

Premium Cleaning Service LLC presta servicios de limpieza residencial y comercial. Recogemos su nombre, teléfono, correo y dirección cuando pide una cotización, reserva un servicio o nos llama, junto con los datos del trabajo que necesita.

De las llamadas a nuestra línea guardamos fecha, hora, duración y el número que llama. Si usted elige hablar con nuestro asistente automático, guardamos además la transcripción escrita de esa conversación; se le avisa antes de empezar y no grabamos el audio.

Mensajes de texto

Si nos da su número de celular podemos enviarle mensajes sobre su propio servicio: confirmar la cita, avisarle que el equipo va en camino, dar seguimiento a su llamada y mandarle el enlace para terminar la reserva. Usted acepta al darnos su número; aceptar los mensajes no es condición para contratar. La frecuencia varía y pueden aplicar tarifas de mensajes y datos. Responda STOP para dejar de recibirlos o HELP para ayuda.

No vendemos ni compartimos su información. Los números de celular y el consentimiento para recibir mensajes nunca se venden ni se comparten con terceros para su propio mercadeo.

Compartimos datos solo con los proveedores que hacen funcionar el negocio (telefonía y mensajería, software de reservas, procesador de pagos) y únicamente para ese trabajo. Para ver, corregir o borrar sus datos escriba a anthony@premiumcls.com.